Welcome to the Eria Pet Shop Order Tracking Page! Here, you can easily track the status of your order and stay updated on its delivery progress.

 

How to Track Your Order

 

  1. Find Your Order Number: Locate the order confirmation email you received after making your purchase. Your order number will be listed in this email.
  2. Enter Your Information: Use the form below to enter your order number and the email address you used when placing your order.
  3. Track Your Order: Click the “Track Order” button to see the latest status of your order.

 

Order Tracking Form

 

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

 

Frequently Asked Questions

 

Q: How long does it take for my order to ship?
A: Orders typically ship within 1-2 business days. Delivery times vary based on your location but usually range from 4-10 business days.

Q: Will I receive a tracking number?
A: Yes, you will receive a shipping confirmation email with a tracking number once your order has been shipped. Use this tracking number to monitor the delivery progress.

Q: What should I do if I don’t receive my order?
A: If you have not received your order within the estimated delivery time, please contact our customer support team at eriapetshop@gmail.com or +60136081159. We will assist you in locating your order.

Q: Can I change my shipping address after placing an order?
A: If you need to change your shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed and shipped.

Q: My tracking information shows that my order was delivered, but I haven’t received it. What should I do?
A: If the tracking information indicates that your order has been delivered but you have not received it, please check with your local postal service or delivery carrier. If you still cannot locate your order, contact our customer support team for further assistance.

 

Need Help?

 

If you have any questions or need further assistance with tracking your order, please don’t hesitate to contact us:

We are here to help you with any concerns or questions you may have about your order.

Thank you for shopping at Eria Pet Shop!

 

This “Track Your Order” page is designed to provide a seamless and informative tracking experience for our customers. For any additional assistance, please contact our customer support team.