Shipping Policy
Effective Date: January 29, 2022
At Eria Pet, we are committed to delivering your orders promptly and efficiently. Below is our shipping policy outlining our procedures, options, and costs.
1. Estimated Shipping Time
- 🇺🇸 United States: 3 to 5 business days
- 🇬🇧 United Kingdom: 2 to 4 business days
- 🌍 Other Countries: 7 to 10 business days
Please Note: In rare cases, shipping may take slightly longer due to customs or carrier delays. Tracking details will be provided upon dispatch.
2. Shipping Costs
- Free Shipping: Enjoy free shipping on all orders over $40.
- For orders under $40, shipping costs are calculated at checkout based on your location and the shipping method selected. You can view the shipping options and their associated costs before completing your purchase.
3. Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation once your order has been processed and shipped.
4. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status using our Track Order page.
5. Delivery Issues
While we strive to meet our estimated delivery times, please note that unexpected delays may occur due to factors beyond our control, such as weather conditions or customs processing. If your order does not arrive within the expected timeframe, please contact us for assistance.
6. Shipping Restrictions
We currently ship to the following regions:
- United States
- United Kingdom
- Other Countries
Please note that shipping times may vary depending on your location. Some rural areas may experience longer delivery times.
7. Changes to Shipping Policy
We may update our shipping policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.
8. Contact Us
If you have any questions or concerns regarding our shipping policy or your order, please feel free to reach out to us:
- 🌐 Website: eriapetshop.com
- 📧 Email: mail@eriapetshop.com
- 📱 WhatsApp: +60136081159